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Public Health Passenger Locator Form

How does it work?

  • You must complete the Public Health Passenger Locator Form within 48 hours of your arrival in Belgium.
  • You must fill in the form:
    • regardless of the means of transport chosen
    • if you travel to Belgium, except:
      • if you stay in Belgium for less than 48 hours
      • if you were abroad for less than 48 hours
  • If you are under 16 years old, your details will be registered on your parents' form.
  • You will receive a QR code by e-mail. This QR code is your proof that you have filled it in. Are you going by plane or boat? Then show this code when you board.
  • Based on your answers, the form will calculate whether you are at high risk of corona.
    • Did you receive a text message ? You have a high risk of COVID-19. You have to quarantine. This is compulsory if you come from a red zone. The text message contains a code with which you can get tested.
    • Did you not receive a text message ? You don’t have to be quarantined.

Frequently askes questions

    When do I have to fill in the document?
    You must fill in the document no more than 48 hours before you leave for Belgium. This also means that you can fill it in one hour before departure.
    Why do I need to complete the form when returning from a green zone?
    Because the situation changes from day to day. By completing this form, you can be notified immediately and officially if the zone in which you were staying has turned red. You’ll get all the information you need to protect yourself and your social circles. If you’re travelling by public transport, you may also be warned if a fellow passenger tests positive for the COVID-19 virus, based on the information on the form.
    What if I am wrong and I have filled in a red zone while staying in a green zone?
    Like everyone who returns from a red zone, you will receive a code to get tested. Please inform yourself well in advance that your zone is indeed green. In that case you should not be tested.
    I don’t have Internet access at my holiday home, how can I complete the form?
    If you don’t have Internet access at your holiday home, you can request Internet access at Reception where you’re staying, at a tourist office, at a local catering establishment with WiFi or from someone you know.
    I don’t have a mobile phone. What should I do?
    Download the PDF document available at www.diplomatie.belgium.be. You fill in the document and scan it 48 hours before departure. You send the scanned copy to us: PLFBelgium@health.fgov.be. If you are travelling to Belgium by plane or boat, you will have to hand in this document at boarding. So always keep a printed copy with you.
    How can I fill in the document if I do not know my seat number on the aircraft in advance?
    You can fill in the form a few hours before departure. Make sure that you arrive at the airport well in advance so that you can fill in the form correctly. Once you have completed the form, you will see a confirmation page with a QR code. Keep this code up to date (e.g. take a screenshot). You can also use the offline document on which you can fill in the seat number just before departure.
    What can I do if I do not receive the QR code on time?
    It may happen that you do not receive the QR code on time. In this case you can take a screenshot of the confirmation page and show it when you board.
    Will I receive a confirmation email or text message?
    After you have completed the form you will receive a confirmation email with the QR code. You will not receive a confirmation SMS. You will only receive an SMS when you have indicated that you are returning from a red zone. This may take several hours. The first text message will confirm your return from a red zone. The second text message will contain your code with which you can be tested. This code can also be used to get the test refunded.
    I come from a red zone, but I did not receive a text message. What do I do now?
    If you have not received an SMS, you should not be quarantined or tested.
    I come from a red zone. Do I have to get tested abroad before my return journey or can I get tested in Belgium? If my test is positive abroad, do I have to be quarantined abroad?
    The only recognised tests are those carried out in Belgium. When you test positive abroad, you follow the measures imposed by the local authorities.
    What should I do if the colour of my destination changes during my stay?
    You must be quarantined and have yourself tested if your holiday destination is a red zone when you return to Belgium.
    I’m travelling in Belgium, do I need to complete the form?
    No, you only have to complete it if you’re coming back from abroad
    My plane lands in the Netherlands or France, do I need to complete the form too?
    Yes, as soon as you return to Belgium from abroad to stay here for more than 48 hours.
    What should I do if I am in transit or staying in several countries with different colour codes?
    You can enter up to 5 destinations on the PLF document where you have stayed for the last 14 days. If you have crossed a country without stopping there, do not indicate this.
    What if I take several means of transport or have to change?
    If the transfer takes place by aeroplane, indicate your flight number at the end of the document. If you are taking different means of transport, indicate the means of transport you last used for your return to Belgium.
    What do I need to indicate if I am travelling by mobile home/motorbike/bike or on foot?
    If you are going by motorbike/mobile home, indicate ‘car’ on the form and fill in your number plate. If you go on foot or by bike, also choose ‘car’ and fill in ‘0000000’ at the number plate.
    Does each member of a group (e.g. the youth movement) have to fill in the form?
    Yes, only children under 16 travelling with an adult or their parents can be registered on their parents' form.
    Do unaccompanied children also have to fill in a separate document?
    Yes, unaccompanied children complete the document and follow the measures in place when they return from a red zone. Children under the age of 6 should not be tested.
    Should underage children returning from a red zone be quarantined and tested?
    Yes, all children from 6 years of age must follow the measures. Children under the age of 6 should not be tested unless they show symptoms. However, the quarantine measures are strictly adhered to. More information: www.sciensano.be
    What about frontier workers?
    Anyone who stays abroad for more than 48 hours and will stay in Belgium for more than 48 hours must fill in the form.
    What happens to my data?
    The data will be retained for 28 days and then destroyed, in accordance with the general provisions on data protection (GDPR). The Passenger Locator Form can help to contact you if you came into contact with an infectious disease. The data will be used to contact you within 14 days of your arrival. The data may also be used to contact confirmed or suspected cases of Covid-19.